They sent me a faulty item
They sent me a faulty item and didn't reimburse the cost of return shipping. My item was around 50 dollars and I ended paying almost 20 dollars for the return which they refuse to reimburse. They kept insisting the item isn't faulty enough even I sent the photo of the short being ripped until the point where it reveals the underwear. Who does want to show their underwear when you wear pants? I ended up buying the exact same shorts in Urban Outfitters and the shorts was perfectly fine, no extreme tears till the point to your crotch, so the item was definitely faulty.
This is the most disappointing shopping experience I've had. They offered me a 50 dollar voucher but I was sure that I won't shop from them anymore, so I refused. (also, 50 dollars won't cover the shipping cost to UK where I live).
By all means, avoid this place and shop elsewhere. They are being extremely cheap not reimbursing the cost of a return caused by their mistakes.